Non-Emergency (209) 468-4400


7000 Michael Canlis Blvd
French Camp, CA 95231


Lobby Hours

8:00 AM – 5:00 PM

Text To 911

Text-to-911 allows you to send a text message to 911 from your mobile phone or device. You should always place a voice call to 911 during an emergency whenever possible because it provides real-time information and moves at a faster pace.

When should text-to-911 be used?

Text-to-911 is intended for use in 3 emergency scenarios:

  1. If someone is deaf, hard of hearing, or has a speech disability and needs to reach 911.
  2. During a medical emergency where the person may be unable to speak.
  3. If someone is in a situation where it is unsafe to place a voice call to 911.
How to text 911 in an emergency?
  1. Enter the numbers “911” in the “TO” field. (Do not use dashes)
  2. Be brief in the initial message and include the location of the emergency (address and city), and what type of help is needed (police, fire, medical).
  3. Push the “SEND” button.
  4. Wait to be prompted for further information and/or instructions from the 911 Calltaker.
Things to know about Text-to-911
  • Text sessions can take longer to complete, so please remember to CALL IF YOU CAN, TEXT IF YOU CAN’T.
  • Your message to 911 is routed based on your location, signal strength, and the cell phone tower your phone or device connects to.
  • Text-to-911 is not available everywhere. If it is unavailable in your area, you will receive a message indicating to contact 911 via other means.
  • Currently, this service is only available for text in the English language.
  • Photos, Videos, and Emojis cannot be sent to 911 at this time.
  • Text-to-911 cannot include more than one person in the message that is sent.
  • A text or data plan is required to place a
  • Text-to-911 and standard text messaging rates apply.
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